News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in National

Gas ready to drop below $3 for 1st time in 4 years

Fresh
gas

The price at the pump keeps falling, thanks mainly to plunging oil prices.

in National

U.S. consumers are feeling good

Fresh
consumers2

Consumer sentiment rose in October to its highest level since in more than seven years.

in Entertainment

Inspiration for ‘Harry Potter’ nemesis revealed

Fresh
harrypotter

J.K. Rowling says the much-hated character Dolores Umbridge is based on a teacher to whom she took an instant dislike.

in Entertainment

Pee-wee Herman headed back to big screen

peewee

Actor Paul Reubens is set to reprise his role as suited man-boy Pee-wee Herman in a new movie.

in Sports

MLB: Who’s staying, who’s going

worldseries

Major League Baseball teams are making roster moves.